To claim your credit, please call or send us an email. You can find our Customer Service number and email address below: Toll Free: 866-203-5392 (dial 2)Email us: mailto:firstname.lastname@example.org?subject=Delivery%20Promo%20Credit%20ClaimPlease provide your order number or the full name your order was placed under when calling or emailing us and we will issue your credit after reviewing the order delivery details. Your credit will be refunded via the same payment method you used to make your purchase. Please allow 24 hours after submitting your claim for processing. We look forward to serving you.