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Prepaid Returns

Did you place your order over the phone? Take Advantage of our 60 Day Return, No Hassle Promotion!

We want you to be 100% satisfied with your purchase. Our sincere goal is to provide an enjoyable shopping experience that encourages you to shop with us for years to come. We want to share our many years of experience and with that we are confident that we will help you choose the correct products. We are so confident that if you are not satisfied you can return the merchandise 60 days after you've received it and we will pay for the shipping back to us. All that we ask is that you give us a call when making your purchase. That way we can make sure that you are walking away with everything you need to know.

No restocking fees or shipping costs associated with your return.

This 60 day return policy is promotional and only applies to selected brands. Please look below for the brands associated with this promotion.

The following lines are part of this promotion:

Exemptions to this promotion:

  • Order MUST be placed over the phone. If you didn't place your order over the phone click here to view our standard return policy.
  • Must purchase a ceiling fan. Accessories, Light Kits, downrod only purchases are not eligible.
  • Shipments to HI, AK or CANADA are not eligible.
  • Freight/Truck deliveries are not eligible.
  • Close-outs, Discontinued, Open box are not eligible.


Requests for participating brands must be made within 60 days of receipt of your order. Make your request by Clicking Here, to fill out our online Return Form. Your request will be accepted immediately and will be processed with 24 hours. Please allow 7-10 days for a prepaid label and return instructions to be emailed to you.

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