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Quick Delivery Program -

Delivery Information


Ships the same day!

If the product is in stock LightingandFanPros will ship the same day!  This applies to orders placed before 10:00 a.m. PST. Orders after 10:00 a.m. will be shipped out on the next business day.


7 Day Delivery - Guaranteed or We Refund You $60!

We guarantee delivery in 7 Days for some of our lines for orders over $200. We will issue you a $60 refund to your method of payment if we do not meet the guarantee. The 7 Day Delivery Guarantee applies only to shipments within the continental United States (Hawaii, Alaska or any international orders are excluded from the guarantee) and it is calculated based upon a 10:00am PST order cut-off. All orders placed after 10:00am are considered placed the following business day for calculation purposes. For example, an order placed on the 1st of the month at 10:30am would be guaranteed to arrive on the 9th of the month and an order placed at 9:30am on the 1st of the month would be guaranteed to arrive on the 8th of the month. If an order is placed after 10:00am on a Friday or over the weekend, the guarantee is calculated from the following Monday. Holidays are also not counted as a business day.

IMPORTANT: This only promotion only applies to products that are in stock. If your product happens to be on back-order will notify you of the back order status. On all back-order items you will have the opportunity to cancel or change your order as long as you notify us prior to shipment. Also, orders shipped via Truck are not eligible for this promotion. Returned or cancelled orders are not eligible for this promotion.

HOW TO CLAIM YOUR REFUND:

In the event that we do not meet the promotional guarantee, use one of the options below and we will issue you a refund for the guarantee.
  • Call us at 1-866-449-5225 and have your order number ready. One of our customer service agents will assist you and quickly confirm and issue your refund.
  • Email us at sales@LightingAndFanPros.com and please include your name and order #. The email subject line should read, "7 Day Delivery Refund - Order #123456" for fastest service. You will be notified once the refund is issued.
  • Please allow 24 - 48 hours for refund to post to your account.

Learn about our 5 Day Delivery Guarantee - Click Here



Free Shipping on Orders Over $69

Free Shipping with order of $69 or more (before applicable tax) via standard ground anywhere in the Continental USA on select items as indicated in your shopping cart and throughout our site! Free Shipping applies to the lower 48 States (excludes freight shipments).  AK and HI do not qualify.   To keep our prices as low as possible, shipping fees incurred will be deducted from the purchase price for product returned.


Back Ordered Merchandise:

In the unlikely event an item happens to be out of stock, the lead-time to receive an item is usually 2 to 3 weeks. If there is particularly long backorder on an item, we will notify the customer as soon as this information becomes available to us. Our estimated ship time of two to three weeks is not a guaranteed estimate but is the industry average for shipment turnaround times.

Order Confirmation:

Email confirmation numbers are sent out after orders are placed. Please retain this confirmation number for your records.

For more information call 1-866-449-5225.

 
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