Call for Expert Advice - We can provide the best Ceiling Fan Advice on the net!
Buying lighting and ceiling fan products in particular can be a
complicated process. These days you have hundreds, if not, thousands of
options from fan diameter, to control and light options, to knowing
your ceiling height or the energy star rating of a fan. We realize that
when making this type of purchase online a certain level of expertise
is required. With over 25 years of lighting and ceiling fan experience,
we know our stuff. We know that the right way to make sure our
customers are satisfied is by providing them with the knowledge and
expertise we have accumulated throughout the years.
Get the right fan the first time or we'll pay to ship back with no restock fee:
We are so confident in our expertise that we know you will be satisfied
with your purchase. That is why we guarantee you will get the right
product the first time, if not, we will pay for the return and refund
you with no questions asked. If you have a return, click here for instructions on how to return your merchandise.
Please read below for some exceptions:
- This guarantee only applies to Casablanca ceiling fan orders placed over the phone.
- Does not apply to controls, light kits, or other accessory only purchases.(Purchases without a fan)
- Shipments to Canada, HI or AK are not eligible.
- Freight/Truck deliveries are not eligible.
- Purchases made prior to promotion do not qualify. Promotion started 05/22/10
Take advantage of our extended product warranties:
LIFETIME WARRANTY: We will repair or replace any products that fail to
operate due to a defect, excluding the free replacement of glass,
bulbs, or other components which have become damaged due to
mishandling, improper installation or use, or resulting from extreme
acts of nature. We will not honor any claim for improperly installed
fixture(s) or when modifications outside the manufacturer's warranty
have been made. Ceiling Fan products can and will receive the proper
maintenance as required caused by normal wear and tear, this includes
and is limited to flywheels, circuitry, blade holders, and blades. No
charge backs or charges for labor or materials with be honored. LEARN MORE
DOUBLE MANUFACTURER"S WARRANTY: Buy with confidence knowing that we
stand behind the products that we sell. Due to our relationship with
our manufacturers and because of the confidence we have in the quality
of their products, we will provide an extra year of warranty on top of
the standard manufacturer's one year warranty. LEARN MORE
Click here to view our contact information.